Help / Frequently Asked Questions

FAQs / Help

Placing Orders / Bulk Orders / cancellations / Returns / Received Orders

How can I cancel an order?

How can I return my order?

For Faulty Orders / Missing Parts / Wrong Products

Do I pay to return products?

What is your return policy?

Can I Place Bulk Orders?

Can I Get Discount When I Place Bulk Orders?

What If I Can't Find The Product I am Looking For?

Online Account

Do I need to create an account to place an order?

How do I create an online account with your store?

How do I access and edit my account information after I have logged in

Delivery / Packagings

How long will it take for my order to arrive?

Expected delivery date have passed but I haven't received my order yet.

Payments / Taxes / Reward Points

Do we pay additional sale taxes on products that we purchase in your store?

What are the payment options in your store?

Can I gain reward points on your store?

Security

How secure is your website?

Printing & Products

What Kind Of Printing Do You Use?

How Long Will The Print Last?

Can I Upload Any Kind Of Photo or Image?

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